Module 2: Onboarding & Probationary Periods

Performance Improvement Plan Builder

When an educator is not meeting expectations, this is the structured plan you give them. Clear concerns, clear standards, clear support, clear timeline. Built to stand up under Fair Work, and written in a way the educator can actually use.

Informal feedbackIn your 1:1s
Record of discussionMinor issue
Improvement planThis tool
Decision pointConfirm / extend / end

Who is this plan for?

The plan needs to be specific to this educator and this service. Generic plans do not stand up.

Before you start. Make sure the concerns have already been raised in a 1:1 or a record of discussion, and the educator has had a reasonable chance to improve. A Performance Improvement Plan is the next step up from informal feedback, not the first step.
The trigger is the history that leads into the plan. It tells the educator (and anyone reviewing later) that this is not coming out of nowhere.
This is the evidence trail. Dates, what was raised, what was agreed. Saves you pulling this together later if the plan does not land.

Concerns and the plan you want to set

Name what is not meeting expectations, what good looks like, and the support you will put in. Be specific. Vague plans do not work.

Be specific or do not bother. "Improve communication" is not a standard. "Update parents on every room transition by 3pm via Storypark" is a standard. Plans fail because the standard is fuzzy, not because the educator refused to improve.

Concern 1

This proves the process. Fair Work looks at whether the educator had a reasonable chance to improve before the plan started.
A reasonable person should be able to meet the plan in this time. 4 weeks is usual; go longer only if the standard genuinely needs longer to evidence.
Weekly is the default. Fortnightly only if the plan is longer than 4 weeks and the change is something you cannot realistically observe in a week.
Give at least 24 hours notice before the meeting.
If you cannot see what success looks like, the educator cannot either. Write it in operator voice.

Writing the plan...