HR Fundamentals
The groundwork every service needs: plain-language award summaries, a classification record, a 20 question HR health check and a document generator for contracts.
Recruitment
Attract and hire the right educators, with position descriptions, interview guides and selection tools built for early learning.
Onboarding
Set new educators up from day one with a 90 day planner, induction checklists and buddy briefings so they walk in knowing what is expected.
Probationary Periods
Run the first six months with structure: an underperformance process map, a probation manager with confirmation, extension and termination letters, and scripted check-in templates from Week 1 to Month 6.
Managing Underperformance
The formal underperformance ladder: a Record of Employee Discussion for the informal start, a Performance Improvement Plan with progress check-ins, and a Fair Work defensible Written Warning Generator.
Team Management
Run better one-on-ones, set development goals tied to outcomes for children, and build 70/20/10 plans your team actually uses.
Giving Effective Feedback
Plan the conversation before you walk in, with ready-to-use scripts and COIN model guides translated for early learning.
Performance Reviews
Set goals tied to your QIP, run structured reviews and give educators a self-assessment beforehand so nothing is a surprise.
Pay Reviews
Get pay right so it is not an issue, with planning guides, letter templates, benefits designers and a team-facing pay and benefits handbook.
Creating Culture
Diagnose where your team culture is today, run the session to name the behaviours behind the values, and turn it into a guidebook educators actually use.
Policies and Compliance
Draft 18 policies in your own voice, audit psychosocial hazards and build the sexual harassment prevention plan the positive duty requires.
Employee Exits
Finish well, with a Fair Work general protections risks assessment before any adverse step, tailored offboarding checklists, exit interviews that surface patterns and templates for every moment from resignation to post-exit.
HR Leadership Training
Leadership fundamentals for every Service Manager: question banks, pre-mortems, communication standards, a scenario library and a brand kit that flows into every other tool.